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Safety is a way of life.

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At Norfolk Southern, safety is a way of life and one of our guiding principles.  Norfolk Southern’s safety program extends beyond our rail operations into the communities where we live and work.  As your transportation provider and your neighbor, we strive to be safety leaders in both the workplace and at home – that’s our culture.

“We’re committed to serving our customers safely,” said Jason Morris, Norfolk Southern assistant vice president safety and environmental.  “We value our relationships with first responders across our network, and providing in-person educational and training opportunities is just one of the ways we partner with communities to enhance public safety.”

Norfolk Southern in 2019 provided training to 2,428 first responders across its network on the company’s safety train, a rolling learning lab that helps communities prepare for and safely respond to potential rail incidents.

The safety train visited 23 communities across 14 states during its 2019 tour, providing free training to firefighters, law enforcement, emergency management personnel, and other first responders.

The train is part of Norfolk Southern’s “Operation Awareness and Response” program to connect first responders with training resources. Part of the training focuses on AskRail™, a mobile application for first responders that provides real-time data about what rail cars are transporting, helping them make informed decisions when responding to a rail emergency.

NS is a 18-time national TRANSCAER Achievement Award winner. The award recognizes exceptional achievement in voluntary efforts by companies to help communities prepare for and safely respond to incidents involving transport of hazardous materials.


Norfolk Southern trains transport the nation’s goods to businesses and communities across our 19,500-mile rail network … passing through small towns, big cities, and everywhere in-between. No matter where we travel, one thing is constant: our commitment to safety.

With nearly two centuries of service, working safely is part of who we are. Norfolk Southern continues to invest in our people, equipment and infrastructure, and the communities we serve, working around the clock to serve our customers and deliver a better and safer future.

Whether developing or improving safety tools and programs for customers and communities, or creating new safety processes for employees - NS strives to make a positive impact on safety for all.

Safe tracks, safe towns fact sheet

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‘i am Coming Home’

Norfolk Southern is committed to providing employees with the knowledge and tools they need to make safe decisions and ensure they get home safely every day to family and friends. Norfolk Southern’s commitment to an injury-free workplace is punctuated by the company’s “i am Coming Home” safety message, which is featured prominently in NS yards, shops, and facilities systemwide. This message is a constant reminder that safety is both personal and a shared responsibility.

‘Tell Me’

Norfolk Southern’s grassroots safety leaders have rolled out a peer-to-peer communications tool to help prevent workplace injuries. It’s called “Tell Me.” With Tell Me, employees are encouraged to do one thing: tell one another when they see risky or unsafe behavior in the workplace.

Tell Me added a new dimension to the company’s emphasis on peer-to-peer safety communications. It complements the “i am coming home” safety messaging, making safety personal while giving everyone at NS ownership of and responsibility for a safe workplace. Tell Me is all about keeping each other safe.