Norfolk Southern’s purchase of the Delaware & Hudson Railway Co.’s South Line in September strengthens the railroad’s competitive position in the Northeast and opens the door for long-term business growth. A classic Frank Sinatra song, “My Way,” nicely sums up the benefits of NS ownership. “As Frank would say, we can do it our way. That’s proven successful for us, and it’s best for the company and it’s best for our customers,” said Jim Ogle, assistant superintendent, Harrisburg Division, where the line runs. Read more
NS team shines on D&H transition
As far as railroad acquisitions go, Norfolk Southern’s purchase of the D&H South Line was considered a “minor transaction” by the U.S. Surface Transportation Board. Bringing the 282-mile line under NS’ ownership and control, however, was a major undertaking for employees, touching nearly every department at the company. Their planning, teamwork, and attention to detail added up to a smooth start.
Mechanical finds savings, efficiencies with inventory network
Over the past year, three Mechanical Department facilities have become Norfolk Southern’s version of Amazon.com for locomotive and car shops. These centralized warehouse and distribution centers – rather than individual shops – now oversee NS’ inventory of locomotive and car parts. Results so far include reduced shipping costs, quicker delivery of parts, and better visibility of inventory.
Customers on board for green, cost-efficient intermodal
Norfolk Southern continues to gain intermodal business at the South Carolina Inland Port in Greer by offering cost-efficient and environmentally friendly rail transport to and from the Port of Charleston. Eastman Chemical Company earlier this year recognized NS’ intermodal group for helping the firm develop a sustainable rail option at the inland port that has reduced the company’s shipping costs and truck emissions.
During the past two years, Larry Pennino, manager ethics compliance, and his team of three compliance investigators have fielded more than 500 calls that relate to ethics and compliance issues at NS. Pennino’s message to employees: Don’t be afraid to contact the ethics and compliance group to report a concern or ask for advice if you are unsure about a business decision.
Efficient service is a constant of Norfolk Southern’s heritage. In January 1957, the Norfolk and Western Railway published an advertisement about an “ingenious” rail car classification system to show how the railroad was constantly expanding and improving its facilities to ensure better customer service.