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Billing and Insurance Contacts

Answer your billing and insurance questions.

Browse Billing and Insurance Contacts

If you are a supplier or tenant with billing or insurance questions, Norfolk Southern can help with answers.

For billing inquiries

Direct your billing questions to the contact in the upper right corner of your latest invoice, or contact the NS billing department directly at:

Norfolk Southern Corporation
Miscellaneous Billing Department
1200 Peachtree Street, NE
Collections@exchange.nscorp.com