Norfolk Southern works with short line partners to ensure high levels of customer service and eliminate reporting errors for the following events:

• Interchange Receipts
• Interchange Deliveries
• Actual placements
• Releases
• Constructive Placements *
• Pulls or Initial Departures
• Bad Orders (To/From)
• Arrivals at Final Destinations*
• Holds (To/From)
• Intermediate Arrivals *
• Departures *
• Ramps
• De-ramps
• In-gates (HHAR and HIGT)
• Out-gates (HADR and HOGT)
• Notified Destination Party *
• Interchanges To/From TRUK

* Credit-only events—railroads receive credit when they report these events but NS does not charge if these events are missing.