To request a refund/allowance, contact Contract Compliance:

Mail:

Manager Contract Compliance
Norfolk Southern Corporation
1200 Peachtree St. N.E. - Box 183
Atlanta, Ga.  30309

Fax:

404-582-3875

E-Mail:

jack.beecher@nscorp.com

Direct questions concerning a refund/allowance or the status of a request for payment to: 

Jack Beecher 
Manager Contract Compliance
404-582-6850

For all commodities and contract refunds:

Pam Lawrence 
Contract Compliance Analyst
404-529-1150

Christine Dennis 
Contract Compliance Analyst
404-527-3490

Laura Wolf
Contract Compliance Analyst
404-582-6422

For Intermodal Credit Card Refunds, please contact Leigh Fant at 404-529-1136 or leigh.fant@nscorp.com.