The AccessNS Car Order application allows customers to order non-private merchandise rail cars for loading the following week or up to several weeks in advance. With this application, customers are ensured that Norfolk Southern knows the kind of equipment needed and the desired time for loading.
Orders should be made only by the industry or facility receiving the equipment for loading or by the originating switch carrier that serves the industry.
Coordinate requests for placement of cars supplied with NS Operations Service & Support. Contact OSS at 1-800-898-4296 for additional information.
For more information about railcar orders and Equipment Planning assistance, please contact 1-800-635-5768, and select Option 8.