As noted in yesterday’s Customer Advisory, the ingate at Ayer is currently closed to all loaded and empty shipments. Customers are still encouraged to outgate equipment from Ayer in order to increase parking capacity and improve terminal fluidity.
Effective 8:00am EST Monday, October 12th, the ingate at Ayer will reopen to all loaded and empty shipments.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.