As previously announced in our April 1, 2018 Customer Advisory, we closed our origin-facility gates for the following traffic:
- Kansas City shipments billed to Harrisburg or Bethlehem
- St. Louis shipments billed to Harrisburg or Bethlehem
Yesterday, Tuesday April 3rd at 1100am CDT, ingates for shipments at Kansas City and St. Louis billed to Harrisburg were reopened.
Effective 1200pm CDT today, Wednesday April 4th, we will reopen ingates at Kansas City and St. Louis for shipments billed to Bethlehem.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.