Due to operational necessity, we will close ingates to all locally billed shipments at our Chicago 47th facility effective tonight (Wednesday, December 2, 2020) at 12:00 midnight CST. Interline shipments will continue to be allowed to ingate at the facility.
The Chicago 47th Intermodal facility will remain open during the ingate closure, and we encourage customers to outgate equipment from the facility in order to increase parking capacity.
We estimate the local ingates will remain closed for a minimum of 48 hours, and we will communicate reopening plans in a future service alert.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNSTM for information concerning their shipments.