NS’ interline rail partner, Canadian National (CN), announced that effective 0001 today, November 19th, 2019, CN railyard operators are on strike. As of now, there is no anticipated impact to intermodal shipments moving to and from the CN. NS will continue to work with the CN until their operations return to normal.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS or ExpressNSTM for information concerning their shipments.