The Sharonville Intermodal facility is currently experiencing a slow-down in grounding and loading times due to a crane related maintenance delay. Repairs are expected to be completed tomorrow, Wednesday, February 8th. As a result, customers should expect longer than normal wait times at Sharonville for the next 36 hours.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.
Please contact Intermodal Customer Service at 800-497-2919 for any additional information.