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Intermodal Driver Database (IDD) Implementation

Jan 10, 2020

Please be advised that the Intermodal Driver Database (IDD) implementation scheduled for Monday, January 13, 2020 has been postponed. We have reached out to all of our drayage partners highlighting the expected impact to their organization, and we continue to urge customers to verify that all of their drivers are properly added to their Uniform Intermodal Interchange and Facilities Access Agreement (UIIA) account.

Motor Carriers will solely be responsible for adding and removing drivers from their Standard Carrier Alpha Code (SCAC) and for updating driver information through their UIIA account. IDD updates will occur every 30 minutes, so Motor Carriers should anticipate some delay may occur between driver entries made in the UIIA interface and when Norfolk Southern receives the update. Additional information on IDD can be found by visiting or by clicking here.

An announcement will be sent once a new date has been identified. As a reminder, only drivers that are registered in IDD will be permitted access to Norfolk Southern intermodal facilities.

Ahead of the transition and to ensure continued access to Norfolk Southern facilities, it is important that all drivers verify their CDL information is stored correctly with Norfolk Southern.

Steps to Verify CDL Information
ExpressNSTM users can verify their CDL information by clicking on Profile in the Menu screen (instructions attached). Drivers that are not yet registered for ExpressNSTM will need to visit the Driver Assistance Booth at any intermodal facility to verify their information. All CDL information must be saved with the two letter state abbreviation followed by the CDL number (ex. VA1234567).

ExpressNSTM Registration
We encourage drivers to take advantage of our ExpressNSTM Mobile Application which streamlines gate and terminal processes for our drayage community. With ExpressNSTM, drivers can verify billing, submit pre-gate information, obtain parking and pickup locations, receive electronic interchange receipts, and submit bad order information.

Drivers can download the ExpressNSTM mobile application from the App Store or Google Play Store by searching for ExpressNS. Once the application is downloaded, first-time users must click the link to register for access using their assigned Norfolk Southern driver code.

More information about ExpressNSTM can be found by scanning the QR code below or by visiting