Please be advised that Massachusetts Bay Transportation Authority (MBTA) will be performing track work beginning Monday, October 15th between Fitchburg, MA and Ayer, MA. This work is planned to take place from 700am to 300pm, Monday through Friday, for the following nine weeks. Shipments originating from or destined to Ayer may incur delays to transit and availability during this period.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.