As noted in our July 31, 2019 Customer Advisory, the New Orleans Intermodal facility temporarily closed all gates due to crane availability. Following the closure, New Orleans has returned the crane to service.
Effective immediately, both gates are re-opened.
Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize accessNS and ExpressNSTM for information concerning their shipments.