Due to congestion at the Charleston facility, we will extend the NS International ingate closure time period previously announced on Service Alert 202 issued on Thursday, November 19^th.

International ingate closures at Austell, Charlotte, and Memphis for containers billed to destination Charleston will be extended an additional 24 hours. New ingate re-open times are listed below.

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS and ExpressNS^TM for information concerning their shipments.