Skip to main content

Paper Interchange Receipts

Jan 09, 2019

Please be advised that effective Tuesday, January 22, 2019 Norfolk Southern will no longer automatically generate paper gate receipts for drivers interchanging equipment at the Croxton Intermodal Facility. Reducing paper gate receipts provides several benefits to include:

  • Reduced lane downtime
  • Faster gate transactions
  • Increased efficiency

Drivers and dispatchers that currently require paper gate receipts can begin receiving electronic gate receipts by registering for the ExpressNSTM mobile application for intermodal truck drivers or the companion web application for motor carrier dispatchers, respectively. Customers can also gain access to electronic gate receipts by registering for accessNS. Drivers requiring a paper gate receipt can request one from the driver assist window or from the staff member handling their gate transaction.

In addition to gaining access to electronic gate receipts Intermodal truck drivers using ExpressNSTM have enjoyed faster gate transactions compared to the traditional gate method. Faster gates means that all drivers benefit from the cumulative reduction in queue time particularly as ExpressNSTM adoption increases.

About ExpressNSTM

Norfolk Southern has developed new technology to streamline gate and terminal processes for our drayage community. With ExpressNSTM, drivers can submit pre-gate information, obtain parking and pickup locations, receive electronic J1 receipts, and submit bad order information.

Download the Mobile Application for Drivers

Drivers with Android phones or iPhones can download the ExpressNSTM mobile application from the App Store or Google Play Store. Search for ExpressNS. Once the application is downloaded, first-time users must click the link to register for access using your assigned Norfolk Southern driver code.

Access to the Web Application for Dispatchers

The ExpressNSTM Dispatcher Application is accessible through Norfolk Southern’s ecommerce suite, accessNS.

To register for accessNS, click LOGIN and then Register from the Norfolk Southern home page at Be sure to select the ExpressNSTM Dispatcher Application when choosing the requested applications on the registration form.

More information about ExpressNSTM can be found by scanning the QR code below or by visiting