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Service Disruption in Decatur, AL Jan 17, 2023

Atlanta, GA - Jan 17, 2023

A bridge strike was reported at Decatur Junction on the Memphis East Division disrupting service between Chattanooga, TN and Sheffield, AL. Our Engineering and Maintenance of Way teams have conducted initial inspections and early estimates are that the bridge will be out of service up to 5 days, with a restoration of service estimated for Saturday, January 21st.

Plans to divert or annul trains are being determined. However, customers should expect delays between 24 and 72 hours on shipments moving between the following corridors:

  • Southeast <> Memphis (Rossville)
  • Northeast <> Memphis (Rossville)
  • All points on NS <> BN & UP Memphis Interchange

The above estimates are subject to change and we will provide updates as deemed necessary.  

Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize accessNS and ExpressNSTM for information concerning their shipments.