Please be advised that a derailment has been reported near Gray, AL which is impacting train service between Atlanta and Birmingham.Diversions are actively being pursued in an attempt to minimize shipment transit delay; however, until service is restored, customers may experience transit delays of up to 12 hours on shipments moving in the following lanes:
- NS Points <> Birmingham
- NS Points <> KCS Dallas (via Meridian)
- NS Points <> KCSM Mexico (via Meridian)
- NS points <> UP SoCal/NorCal (via Shreveport)
No intermodal shipments were involved in the derailment. Updates will be provided as information is made available.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.