Today we resumed operations at the Sharonville Intermodal facility after returning one crane to service. Tomorrow, Thursday, May 18th, the Sharonville facility will be open for all ingating and outgating shipments. Customers picking up grounded shipments from the Gest Street facility will be the only ones permitted to ingate an originating shipment at Gest Street. All inbound Sharonville shipments moving by train will continue to be diverted to the Gest Street facility for grounding.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.
Please contact Intermodal Customer Service at 800-497-2919 for any additional information.