Dear Norfolk Southern Customer:
NS constantly evaluates business conditions and trends across our markets and across our network. At the current time, we have elected to postpone the tiered demurrage and storage structure that was to become effective April 1, 2020. Instead, our current policy will remain in effect until such time as you receive a minimum of 30 days’ notification to our demurrage and storage tariff NS 6004-D.
We thank you for your business and your patience as we work together to serve our mutual customers and grow our business together.
Please contact your NS representative with questions. We welcome your feedback on this topic along with your ideas on how we can improve our service to you.
Vice President Industrial Products
Norfolk Southern Corporation