On March 7, 2019, all ingates closed to shipments billed to Virginia International Gateway (VIG) terminal in Portsmouth, VA. Following the closure, VIG has been working to clear the backlogged volume destined to the port, alleviating the impact on Norfolk Southern Intermodal terminals and the train network.
Effective 08:00am Sunday, March 17th, all origin-facility gates will open to shipments destined to VIG.
As a reminder, Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 1-800-497-2919. Customers and dray carriers can also utilize accessNS for information concerning their shipments.