National Customer Service Center Fax Numbers
| National Customer Service Center | (404) 589-6228 |
| Agriculture, Consumer Products, Military and Coal | (404) 589-6229 |
| Automotive Services - Auto Parts | (404) 589-6286 |
| Automotive Services - Multilevels | (404) 589-6287 |
| Paper, Clay and Forest Products | (404) 589-6225 |
| Chemicals | (404) 589-6227 |
| Metals and Construction Products | (404) 589-6226 |
| Intermodal | (404) 589-6215 |
| Diversions | (404) 589-6233 |